At Heron House Taunton, we provide a range of care services designed to support and enhance the lives of our residents. Our compassionate team is dedicated to ensuring the well-being and happiness of everyone staying at our home. Whether your family member requires residential care, self-contained apartments, dementia care, respite care, palliative care, or day care, we are here to provide the utmost care and support.
Offered in 19 comfortable en-suite rooms, all on the ground floor and overlooking pleasant communal gardens. We have two comfortable lounges and dining room, plus a room where we enjoy activities and organised entertainment.
Our staff are on hand at all times of day and night to help with everyday tasks, and are also happy to take time to sit and chat with residents – which helps to promote companionship and engender that family atmosphere we are so proud of.
We have six “self-contained” ground floor apartments, each with a large lounge, kitchenette, twin bedroom and shower room. Designed for single or double occupancy – thus they can enable couples to continue to live together in a supported and caring environment.
Experience has shown that care in our Apartments often provides a practical yet sensitive solution, where one partner needs significantly more care than the other and, as and when requirements change, this can be properly reflected in this flexible unit.
The Quantock Unit within the home offers a vibrant environment that residents can interact with. It is managed by its own dedicated staff team to ensure continuity of care and familiar faces.
Quality of care and meaningful occupation is really important and our well-trained staff are both sensitive and patient. Families and friends are fully involved in their loved-ones’ care and are kept up to date with changes on a regular basis.
Respite or short stay care is available at Heron House Taunton for those individuals who require a short stay. A short term stay may be needed for a period of convalescence after an operation or illness, or because a resident’s usual carer is on holiday
It is our aim that residents who choose to stay with us for respite care feel at home, comfortable, and respected by all our staff. Our approach to respite care is as thorough as our long term care approach. Respite residents often go home looking and feeling healthier having benefitted from our care. We do all we can to ensure respite residents feel welcome and valued, because in our experience they often then want to come back again, for future respite care.
Heron House Taunton is experienced in providing palliative care. We aim to make an individual’s final days as comfortable, dignified and peaceful as possible. Palliative Care is a specialist care service requiring emotional intelligence, sensitivity, and empathy. As such, we are supported by the District Nurse and Palliative Care Team to meet Palliative care needs which includes pain management, symptom control, physical, psychological, spiritual, and emotional support.
Firstly, we offer space, tranquillity and compassion. Secondly, trained carers provide the support needed by individuals and their families during these difficult times. Importantly, the residents and their families are consulted at every stage of the journey.
We also offer day care packages at Heron House Taunton. If you are not yet ready to book an overnight stay but would still like to spend a day with fellow residents, enjoy a hearty home-cooked meal and experience some of the activities on offer, then day care could be the perfect solution. Please contact us to find out about our available day care packages.
I have observed that your staff do a wonderful job. Each time I visit I am made to feel welcome, and the care and attention they show Mum and Dad is brilliant.
We would like to thank you all for your support and kindness shown to us during this time in finding the right home for Mum and for her to continue living a fulfilled life.
The staff are beautiful with the residents, and you can see how much they care. This clearly isn’t just a job. I’ve visited other homes, but here is exceptional, you can feel the happiness here when you come in.